Prescription never arrived

  1. Email that your prescription never arrived in the post. Confirm your address with the Eircode if possible.

  2. Our support team will have the doctor reissue your prescription by post. If you need your treatment urgently, the prescription can be faxed to a pharmacy of your choice on the same day.

Misplaced Prescription

Email to explain you have misplaced your prescription.

Typically, it is €10 to re-issue a lost prescription.

The date you were originally issued your prescription will remain the same, so you will only be able to collect the remaining months of your prescription.

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