Prescription never arrived
- Email firstname.lastname@example.org that your prescription never arrived in the post. Confirm your address with the Eircode if possible.
- Our support team will have the doctor reissue your prescription by post. If you need your treatment urgently, the prescription can be faxed to a pharmacy of your choice on the same day.
Email email@example.com to explain you have misplaced your prescription.
Typically, it is €10 to re-issue a lost prescription.
The date you were originally issued your prescription will remain the same, so you will only be able to collect the remaining months of your prescription.