Webdoctor Help Center
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Frequently Asked Questions
Frequently Asked Questions
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16 articles in this collection
Written by
Webdoctor Support
Featured Articles
What do I need to do before my video consultation?
How to prepare for your video consultation.
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Written by
Webdoctor Support
Updated over a week ago
How does it work?
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Written by
Webdoctor Support
Updated over a week ago
How can I get started?
How to register to use webdoctor.
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Written by
Webdoctor Support
Updated over a week ago
When can I see a doctor?
Opening times. Availability. When can I see a doctor.
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Written by
Webdoctor Support
Updated over a week ago
How much does it cost?
The price, or cost, associated with Webdoctor services, i.e. Repeat Prescriptions, STI, Home Health Tests and Video Consultations.
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Written by
Webdoctor Support
Updated over a week ago
My Account
Can I request home delivery from the pharmacy?
Pharmacy home delivery option
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Written by
Webdoctor Support
Updated over a week ago
How do I know when my prescription has been issued?
Notification that your prescription has been issued
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Written by
Webdoctor Support
Updated over a week ago
Can I get a prescription sent directly to a pharmacy?
Prescriptions can be sent to your local pharmacy once your medically approved by our doctors.
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Written by
Webdoctor Support
Updated over a week ago
How can I get a receipt?
How to obtain a receipt for your treatment.
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Written by
Webdoctor Support
Updated over a week ago
What if I'm unhappy with the service?
Complaints procedure.
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Written by
Webdoctor Support
Updated over a week ago
Will every Irish pharmacy accept Webdoctor's prescriptions?
Prescriptions sent your pharmacy will be accepted.
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Written by
Webdoctor Support
Updated over a week ago
Video Consultation
Should I use my smartphone, tablet or computer for the video consultation?
What device to use for video consultations.
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Written by
Webdoctor Support
Updated over a week ago
How long does a consultation last?
Video consultation duration.
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Written by
Webdoctor Support
Updated over a week ago
Technical Queries
I have an Android device, how can I connect for a video consultation?
How to connect using your Android device.
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Written by
Webdoctor Support
Updated over a week ago
Do I need super fast broadband?
Video consultation network requirements.
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Written by
Webdoctor Support
Updated over a week ago
I sometimes have network issues, what can I do?
How to prevent network issues.
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Written by
Webdoctor Support
Updated over a week ago